Posts Tagged ‘User Centred Design’
User Experience (UX) is money – it’s as simple as that. Be in it, or you will lose out – one way or another.
In the current ‘Age of the Customer‘, UX can have an impact on virtually every part of your business – and if you don’t adapt, you risk getting left behind – and perhaps worse – not even satisfying your customers.
UX, done correctly, should impact all of the following money-related aspects of your business :
- Customer Experience (CX) (of your company, and it’s services/products)
- Customer satisfaction
- Business strategy
- Brand loyalty
- Identifying innovation and new business opportunities
- Product and service differentiation
- Product and service design
- Product development (as UX helps you identify the best options to be developed for your budget)
- User interfaces – UX improves usability, usefulness and visual design, which in turns increases user satisfaction and loyalty.
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Website Summary: Redevelopment of the Merrijig ski lodge website into a professional online marketing and communication tool that increases lodge bookings.
Website: www.merrijigmtbuller.com.au
Date: May 2014
Expertise provided: Website design, project planning, scoping, build, management and consulting, content strategy and curation, Search Engine Optimisation.
Technology used: HTML5, CSS, WordPress, PHP, MySQL, jQuery, Google Maps
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Website summary: Development of Mobile Apps and mobile optimisations (RWD) for the Healthsite Online Appointments booking feature.
Website: www.healthsite.com.au
Date: November 2013 – Ongoing
Expertise provided: Mobile App Development for iOS and Android, front-end mobile optimisation development and responsive design, UI and UX Design
Technology used: HTML5, CSS3, jQuery, PhoneGap, AngularJS, JSON, Responsive Web Design, WordPress, PHP, MySQL, Django, Python, GruntJS, LESS
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Website Summary: Setup and build for the Ten Moons website as a professional online marketing and communication tool.
Website: www.tenmoons.com.au
Date: September 2013
Expertise provided: Website design, project planning, setup and build, management and consulting, Search Engine Optimisation, content editing.
Technology used: WordPress, HTML5, CSS, PHP, MySQL, jQuery, SEO, eCommerce
Features: Full-featured CMS, integrated user centred experience, responsively designed, and search engine optimised.
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Website Summary: Setup and build for the JazzEvergreens.com website.
Website: www.jazzevergreens.com
Date: September 2013
Expertise provided: Website implementation, project planning, build, management and consulting, content creation and editing.
Technology used: WordPress, HTML5, CSS, PHP, MySQL, jQuery, Responsive Design
Features: Full-featured CMS, integrated user centred experience, integrated audio player, responsively-design.
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Website work summary: A variety of User Experience Development consulting work for Habanero Consulting.
Websites: FortisBC, Calgary Board of Education, Goldcorp, CAPP, Precision Drilling
Dates: April 2013 – ongoing
Expertise provided: User Experience Development
Technology used: HTML5, CSS3, jQuery, ASP.NET, Responsive Web Design, SharePoint MOSS, SharePoint 2010, SharePoint online, Visual Studio Online, AngularJS, Handlebars.js, GruntJS, LESS, JS Unit Testing, Photoshop, Fireworks, Google Maps, YQL, Web API, LINQ to SQL
Features: SharePoint portal solutions.
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Website summary: Complete website redesign and build into a professional online marketing and communication tool, and implemented on the WordPress CMS platform to enable simple website management.
Website: www.iqhomecare.com
Date: October 2012
Expertise provided: Website design, project planning, scoping, build, management and consulting, content guidance and editing, Search Engine Optimisation
Technology used: XHTML, CSS, WordPress, PHP, MySQL, jQuery
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Website summary: A personal start-up project implementing an electronic interactive postcard sending Facebook App.
Website: apps.facebook.com/photo-postcards/
Date: November 2012
Expertise used: Facebook integration and App implementation, lightweight code architecture
Technology used: HTML5, CSS3, jQuery, PHP, MySQL, CodeIgniter, Bing Maps, Map Geo-location API, Facebook Graph API
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Website Summary: Redevelopment of The Galley Patio and Grill restaurant website into a professional online marketing and communication tool.
Website: www.thegalley.ca
Date: February 2012
Expertise provided: Website design, project planning, scoping, build, management and consulting, content guidance and editing, Search Engine Optimisation.
Technology used: XHTML, CSS, WordPress, PHP, MySQL, jQuery
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Website summary: Servus Credit Union website development work and Service Delivery Management
Website: www.servus.ca
Date: July 2011
Expertise provided: Front end and .NET coding, Service Delivery Management
Technology used: jQuery, HTML, CSS, ASP.NET C#, Sharepoint, TFS
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Website Summary: Complete website design and build.
Website: www.tworoadsretailspecialists.ca
Date: October 2010
Expertise provided: Website design and Build, Requirements gathering, Project Management and Coordination, Content Guidance and editing, Search Engine Optimisation
Technology used: WordPress, XHTML, CSS, PHP, MySQL
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Website Summary: Complete website design and build.
Website: www.petitechou.ca
Date: September 2010
Expertise provided: Website design and Build, Requirements gathering, Project Management and Coordination, Content Guidance and editing, Search Engine Optimisation
Technology used: WordPress, XHTML, CSS, PHP, MySQL
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Website Summary: Design of the RateStreet website
Websites: www.ratestreet.ca
Date: June 2010
Expertise provided: Website design, Project Coordination, Design Requirements Definition
Technology used: Fireworks, Photoshop
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Website Summary: A complete website build from the ground up.
Websites: www.greensphere.com.au
Date: May 2010
Expertise provided: Website design and Build, Project Management and Coordination Content Guidance and editing, Search Engine Optimisation
Technology used: WordPress, XHTML, CSS, PHP, MySQL
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Website Summary: Redevelopment of the Viking Sailing Club’s website into a professional online communication and marketing tool, including updating the website to be more modern, visually engaging, attractive and usable, as well as enhancing the maintainability of the website for the club via the implementation of a modern CMS.
Website: www.vikingsailingclub.bc.ca
Date: November 2009
Expertise provided: Website design, project planning, scoping, build, management and consulting, content guidance and editing, Search Engine Optimisation.
Technology used: XHTML, CSS, WordPress, PHP, MySQL, Google Maps
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Website Summary: Redevelopment of the Claremont Rugs website to better cater to the customers of their niche antique rugs market and help drive business and sales by the implementation of a high resolution and dynamic rug image gallery.
Website: www.claremontrug.com
Date: September 2009
Expertise provided: Production Management, Project Management, Client consulting, Website and Application development
Technology used: ASP.NET 3.5, SQL Server 2005, Web Services, AJAX, ASP.NET MVC, XHTML, Google Adwords, Custom CMS.
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Website Summary: Website Design and implementation of a Flash ‘Navigation Console’ central to their web-based SAAS application.
Website: www.thinkitsm.com
Date: May 2009
Expertise provided: Production Management, Project Management, Client consulting, Project Scoping
Technology used: XML, XSD. Other technology used on project: XHTML, Flash.
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Summary: A starup SAAS project with a view to bringing a markedly better website offerings to both realtors and their customers in Canada.
Website: www.resaas.com
Date: March 2009
Services I provided: Production Management, Project Management, Client Liaisons, Project Scoping, Lead Development
Technology used: ASP.NET 3.5 C#, SQL Server 2005, XHTML, CSS, JSON Web Services, Clickatel SMS/text messaging, XML, XSD, Akamai CDN, Google Maps.
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Website Summary: Panglobal Brands, a parent company for a number of women’s fashion wear based in LA, required an updated website that was more comprehensive and a thorough reflection of their sub-brands’ offerings, as well as the creation of websites for some of their newer fashion brands.
www.panglobalbrand.com
www.panglobalbrand.com/scrapbook-originals
www.havencollection.com
www.mynkbrand.com
Date: January 2009
Expertise provided: Production Management, Project Management, Client Liaisons, Content Editing and Guidance, Search Engine Optimisation
Technology used: Flash, XHTML, CSS
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Website Summary: Website Design of a distinctive, engaging and appealing new website with a highly user centric design.
Website: www.bodyglide.com
Date: November 2008
Expertise provided: Project Management, Production Management, Client consultation, Project Scoping, User Experience Planning, Search Engine Optimisation, Content Editing and Guidance.
Technology used: XHTML. Other technology used on project: Flash, CSS, PHP
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Website Summary: Redevelopment of the Transport for London (TfL) website in to a user-focused, task centric, good looking, modern website, along with migration of the website to a CMS powered, ASP.NET, 10 server platform, all supported via the Akamai Content Delivery Network (CDN).
Website: www.tfl.gov.uk
Date: February 2007
Expertise Provided: Project Management, Coordination of 15 Suppliers, Technical Architecture and Technical Lead.
Technology Used: ASP.NET, SQL Server, Akamai CDN, Scheduled Tasks, RedDot CMS.
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Website Summary: New interactive online map application for Coach Parking in London, including live traffic news.
www.tfl.gov.uk/coachparking
Date: May 2006
Expertise provided: Web application design, HTML build, internal client management, user centred design, accessibility.
Technology used: Classic ASP.NET, SQL Server, XHTML, CSS, JavaScript, Google Maps.
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Website Summary: Web Application upgrade of the TfL Group New Media Department’s Job Booking System
Website: Internal URL
Date: November 2005
Expertise provided: Entire project planning, scoping, design, HTML build, management and user centred design.
Technology used: ASP.NET, SQL Server, XHTML, CSS, JavaScript
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Website Summary: Redevelopment of the Transport for London (TfL) intranet in to a vastly improved, coordinated, user-focused, effective internal communication tool with an updated look and feel, along with migration of the website to a CMS powered, ASP.NET solution including integration with SAP.
Website: Internal URL
Date: May 2005
Expertise Provided: Technical Lead, Internal Client liaisons.
Technology Used: ASP.NET, SQL Server, RedDot CMS, Scheduled Tasks / Data feeds.
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Website Summary: An ASP.NET password protected extranet for TfL’s use in communicating with the 33 Boroughs of London regarding transport information, planning, guidelines, strategies and budgets.
Website: (Password protected site)
Date: March 2005
Expertise provided: Project Management, Project & meeting lead, user interviews, Usability testing, Content Editing and Guidance
Technology: ASP.NET, SQL Server, XHTML, CSS, XML/XSLT
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Website Summary: An online, interactive company website with portfolio, custom CMS, membership system, email newsletters and SAAS Project Management methodology.
www.psaproject.com.au | Date: 1999 – 2004
Expertise provided: Website Design & Build, Project Management, Webmaster, Project Lead, Application Design & Build, Newsletters, Statistics, Search Engine Optimisation, Custom Analytics, Database Design & Build, Staff mentoring, Customer Liaisons.
Technology: XHTML, CSS, Classic ASP, SQL Server, Photoshop, Fireworks
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